Delivery Information
Delivery Information
Delivery Information
Delivery Information
In order to ensure the satisfaction of our customers,
and our commitment to the quality of service and gaining the trust of
customers, it is possible to retrieve the products within three days from the
date of receipt, provided that they are in their original condition and have
not been opened or changed in their packaging, with the customer bearing the
shipping costs. In the event that the product arrives damaged, or if a product
is not shipped incorrectly, it will be returned or replaced, with BL bearing
the full costs of replacement or return. Note that the specified period for
return is three days from receiving the product and seven days in the event of
a desire to exchange.
Return mechanism: The customer can access his account
and then to the order book and click on the arrow next to the product to be
replaced or returned. The relevant department will contact the customer. If the
product is returnable, the relevant department will make a return policy for
the customer and send it to him to be printed and pasted on the product, and
the shipping company will receive the product. And delivering it to us, and
after examining the product and ensuring its safety and condition, the amount
will be returned with the same payment mechanism or the replacement part will
be shipped in the event of replacement. The customer can also contact the
customer service number shown on the website and explain the matter in order to
complete the return or replacement procedures.
Note: It may take several days for the shipping
company to receive the product and return it to us. In the event that a return
is made through the payment gateway, the matter may take several days depending
on the type of bank card used and according to the payment gateway system and
the banks concerned. Note that the recovery period is calculated from the date
of submitting the replacement request on the system or contacting the customer
service number and informing them of the desire to exchange or return
